This Refund Policy explains how refunds work for purchases and services related to Sharad Khare.
1. Important summary
- This website does not sell courses directly. Course enrollment and payment happen on Udemy (or another linked platform).
- Udemy course refunds are handled by Udemy under Udemy’s refund rules.
- Advisory / consulting fees paid directly to us follow the engagement agreement for that work.
2. Udemy course purchases
When you click a course on this site and purchase or enroll on Udemy, your transaction is between you and Udemy.
Refund eligibility, timelines, and methods are governed by Udemy’s current refund policy (commonly including a limited money-back window for eligible purchases). Please review Udemy’s help center for the latest rules:
To request a refund for a Udemy purchase:
- Sign in to your Udemy account
- Open Purchase history / request a refund through Udemy’s process
- Follow any instructions Udemy provides
We cannot issue Udemy refunds from this website, and we cannot override Udemy’s payment or refund systems.
3. Free courses and YouTube content
Free Udemy courses and free YouTube videos have no purchase price. There is nothing to refund for free access.
4. Consulting and advisory services
Fees for strategic consulting, decision-intelligence advisory, or related professional services are billed under a separate proposal, invoice, or contract.
Unless that agreement states otherwise:
- Discovery conversations are non-billable unless agreed in writing
- Paid retainers, project fees, or milestone payments are generally non-refundable once work for that period or milestone has started
- If we cancel unused prepaid work that has not commenced, we may provide a proportional refund or credit as stated in the engagement agreement
Where an engagement agreement conflicts with this page, the engagement agreement controls for that engagement.
5. Digital content quality concerns
If you have feedback about a course’s content quality, you may:
- Use Udemy’s course Q&A / rating tools where available
- Message us via LinkedIn with constructive feedback
Feedback does not automatically create a refund entitlement outside Udemy’s or your written engagement terms.
6. Chargebacks
For Udemy purchases, please contact Udemy support before initiating a card chargeback. For direct advisory invoices, contact us via LinkedIn first so we can resolve billing issues promptly.
7. Changes
We may update this Refund Policy from time to time. The “Last updated” date above will reflect material changes.
8. Contact
Questions about this policy may be sent via LinkedIn or our Contact page.
See also: Privacy Policy · Terms & Conditions